Queens Library

Employment Counselor **This is a temporary grant-funded position through 3/30/18** Duties and Responsibilities: The Employment Counselor facilitates and supports customers in their job search and career development through providing various workshops, programs and trainings. Programs include workshops, individual counseling, referrals, research, computer training, and general library services. Ç Provides customers with direct training and assistance with job searches. Conducts job search training needs assessments and assesses customers job search skills using JobMap and other tools. Facilitates computer training that allows job seekers to enhance their skills and employability. Ç Plans and implements classroom training, electronic learning and hands on labs. Facilitates job readiness training using the established curriculum outlines. Ç Develops and implements new job readiness training services to address community needs including, but not limited to, financial literacy workshops, budget management and soft skills. Ç Develops and implements exercises/tests to evaluate participants knowledge of the material presented. Meets one-on-one with clients to prepare a resume for each client. Ensures that all clients develop a job readiness portfolio. Ç Assists job seekers in practicing mock interviews and preparing references. Develops resources for securing proper attire for interviews and employment for low-income job seekers. Tracks customer attendance in all services using provided tools. Assists in the development of JobMap and other tools to measure the impact of the job readiness training program on job placement. Ç Prepares regular reports according to specifications set by the JBA Manager. Participates in outreach activities with special attention paid to continuously developing and refining the job readiness services of the JBA program in Jamaica. Ç Employment Counselors must also consistently demonstrate the following competencies when performing the above responsibilities, including but not limited to: flexibility with daily responsibilities, teamwork, reliability, customer service orientation and information seeking to continuously improve job readiness training. Performs other duties as assigned.